We ordered a DVD box set from this company selling off of Amazon. Well side b of a couple of them was lost in space or something so we sent it back priority mail. That was three weeks ago. They kept telling me they hadn’t received it yet. I thought I was very nice when I emailed them 4 times asking if they’d received the DVDs yet. They, on the other hand, had only responded twice to my inquiries.
So, I sent an email the other day saying I just wanted a refund when it finally got there because we’d waited too long already. I was halfway thinking that it really did get lost in the mail (TheMan took it to the post office and didn’t bother getting insurance or a tracking number, the nimrod. He’ll know better next time.). Anyway, yesterday I suddenly got an email from their “customer service”. Never heard from them before. Usually it was just a generic business name. Anyway, Michelle tells me that the DVDs still haven’t arrived but when they do they have to inspect them and blah blah blah. Whatever. I chalked them up to gone forever never to be refunded.
Today I get an email saying that their tech department inspected them and they were all fine. There was no defections, blah blah blah. What a crock of bullshit. Anyway, they said they’d give us a refund minus the shipping. Bastards. We spent just as much shipping it back to them. Duh.
Well, of course, TheMan gets all pissy and starts harping about shopping online and how he always gets screwed…sob sob cry cry. Did he remember what I told him before he went to the post office? The part about “get the insurance and a tracking number”? Did he remember what I told him when I asked why he didn’t get the insurance and a tracking number? “It cost too much.” I swear to all that is good and holy that man is so flippin’ tight he doesn’t even have an asshole. Anyway, I wrote a bitchy letter telling those fuckheads that we wouldn’t wait three flippin’ weeks for the goddamned set to come back if it hadn’t been defective and I asked them to reconsider refunding our shipping. Then I did something completely insane. I let TheMan read the letter after which I promptly deleted it.
I know we should’ve had a tracking number and insurance and all that shit. A couple of dollars spent could have saved us a a little bit of money. We got had for like $6. What the hell ya gonna do? I mean besides leave negative feedback. Which I’m going to do, because I know those motherfucking DVDs were defective and I was all kinds of nice about it. Sorry motherfuckers. Anyway… Lessoned learned.
In other news… There really isn’t any other news. I suck. I did discover that I’m pretty cute in black and white, though. Talk about taking some years off! That was fun. And Baby shouldn’t be allowed anywhere near a karaoke machine. For real. Cute as she is, that shit will give you one helluva headache.
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Cool! So because I am black and white, will I look cute and youthful forever?
That sucks about the DVDs. I had one negative experience on eBay, but it wasn’t a big D. Asshole left me bad feedback cuz I complained, but it was clear he was in the wrong. Jeff got a box full of pillows when he ordered a computer once, but he took care of it the lawyerly way. I had a black and white Sprinkles cupcake the other day. It was YUM!
Of course you will, Schad! Biracial folks are timeless. Look at Halle Berry. Isn’t she like a hundred or something? And not a single wrinkle! Plus you get to be cute without the flippin’ photo enhancements. Fucker.
Miz UV,
It wasn’t that bad for me, really. Well, except for the part where they lied about the dvds not working right. I’m not stupid, goddamnit, just a little slow sometimes. It was “Dallas: The Complete Third Season”. Yeah, I can wait, thanks. TheMan is out $6 bucks and hopefully has learned something here.
Cupcakes with custard in the middle are good. Or little lava cakes. Of course, I have to brush right away because they cause a little pain (OW! MFFFFF!) with all that frosting. But hey!
Still, I’ll take some nice fried, dripping buffalo wings with chunky bleu cheese any day. Tastee! (No, I will not eat them without CHUNKY bleu cheese. I have this thing, you know.)
It pisses me off when I’m offered postal insurance. Really. I’m being asked to pay extra to insure that the post office does the job that I am paying them to do in the first place. What bullshit is that? That’s like paying someone to repair my car, and then paying extra to have him be responsible if he doesn’t fix it right. Why should we have to pay for a service, then pay extra for the right to expect the service to be done correctly?
I’ve been burned only once or twice shopping on line. However, for a return like that, I probably would have sucked up at least the tracking. It’s nice to say to them “Well, the post office confirms it arrived at your door on xxxx. What the fuck did you do with it?”.
what are the chances maybe some of that black and white cuteness will make it to my email box….or I guess you could share it all and put some on your blog…either way would be nice.
Joe,
That makes complete sense, but there’s so much incompetence in the industry that you have to do it to make sure they don’t lose and/or destroy your shit. And a warranty is something similar. You buy a warranty just in case and then have to extend it when your just in case happens. A lot of mechanics in my area offer “extended” coverage in case anything goes wrong after they’ve done work. Sorry bastards! I agree with you though. You shouldn’t have to insure that kind of shit.
Vince,
A-men! You’ve got to have a paper trail or people will screw you every time. I try to instill this knowledge into my oh-so tight spouse, but it doesn’t sink in. Maybe next time I’ll use a brick.
jerrster,
Hmm, well, I’m kind of shy about putting my pic online. I’m cute, you know, but not hot, definitely not smokin’ and am way too short to be oooh Mama! I’m kind of cute in the same way monkeys are cute. Except I can speak in complete sentences. I’ll have to think about that one. We’ll see.:)O